How Do I Find the
Right Veterinarian? |
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A veterinarian is your
pet's second-best friend. When selecting a
veterinarian, you're doing more than
searching for a medical expert. You're
looking for someone to meet your needs and
those of your pet, a doctor who has people
as well as animal skills. The worst time to
look for a veterinarian is when you really
need one, so plan ahead and choose wisely. |
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Because veterinarians often work with a team
of professionals, including technicians and
qualified support staff, you will likely
want to evaluate the entire veterinary
team's competence and caring. If you think
the veterinarian is terrific but don't care
for one of the staff, you may not be happy.
On the other hand, while the location may be
convenient and the fees may suit your
budget, you may not feel comfortable about
some other aspect of the veterinary
facility. Weigh the factors that are
important to you, but remember you will
probably be happier if you drive a few extra
miles or pay a few extra dollars to get the
care you desire for your pet.
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How Do I Start? The best
way to find a good veterinarian is to ask
people who have the same approach to pet
care as you. Start with a recommendation
from a friend, neighbor, animal shelter
worker, dog trainer, groomer, boarding
kennel employee, or pet sitter. Check the
Yellow Pages under "Veterinarians" and
"Animal Hospitals," where important
information may also be provided about
hours, services, and staff.
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Some veterinary hospitals
are members of the American Animal Hospital
Association (AAHA). AAHA membership
signifies that a veterinary hospital has
voluntarily pursued and met AAHA's standards
in the areas of facility, equipment, and
quality care. Other veterinarians are board
certified in a particular area of veterinary
medicine such as ophthalmology, surgery, or
cardiology, which means they studied an
additional two to four years in the
specialty area and passed a rigorous
examination.
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Once you've narrowed your
search, schedule a visit to meet the staff,
tour the facility, and learn about the
hospital's philosophy and policies. This is
a reasonable request that any veterinarian
should be glad to oblige. Write down your
questions ahead of time.
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Is
location and parking convenient?
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Are
appointments required? |
Is
the facility clean, comfortable, and
well-organized? |
Do
the veterinarians have special
interests such as geriatrics or
behavior?
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How
many veterinarians are in the
practice? |
Do
fees fit your budget, and are
discounts for senior citizens or
multi-pet households available? |
Are
x-rays, ultrasound, bloodwork, EKG,
endoscopy, and other diagnostics
done in-house or referred to a
specialist? |
Are
there technicians or other
professional staff members? |
Which
emergency services are available? |
Are
dog and cat cages in separate areas?
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Is
the staff caring, calm, competent,
and courteous, and do they
communicate effectively? |
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How can I be a good veterinary client?
Learn what is normal for your pet so you
recognize the first signs of illness, and
see your veterinarian regularly for
preventive visits, not only when your pet
becomes ill. If a pet is not well, don't
wait until she is really sick before calling
your veterinarian. It is frustrating for a
veterinarian, and heartbreaking to owners,
to see an animal die of an illness that
could have been treated successfully if
professional care had begun sooner.
Schedule appointments, be on time, and—for
your pet's safety as well as that of other
clients and pets—bring your pet to the
veterinary office on a leash or in a
carrier. Even if you have an emergency, call
ahead to ensure that the veterinarian is
available. An emergency may occur when your
veterinarian is not available, so ask for a
referral to an emergency veterinary
facility.
Before it becomes necessary, take a practice
drive to the veterinary office, since trying
to find it when you really need it can cost
precious minutes. Post the office's number
near your telephone for quick access. Do not
disturb your veterinarian during non-working
hours for matters that can wait, and do not
expect your veterinarian to diagnose a pet's
problem over the telephone. |
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How can
I be a responsible pet
caregiver? |
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Prevent pet
overpopulation and gain a
happier, healthier pet by having
her or him spayed or neutered.
Keep your pet safe indoors,
adopt a pet for life, and choose
a caring and competent
veterinarian who will provide
years of quality medical care
for your beloved companion
animal.
As a pet
owner, you are ultimately
responsible for your pet's care.
If you feel your needs as a
client or the needs of your pet
as a patient are not being met,
it may be time to find a new
veterinarian. |
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However, many
situations are a result of
misunderstandings, which can be
resolved through talking things
out and looking for solutions.
If you cannot resolve a fee or
treatment dispute with your
veterinarian, you may contact
the ethics and grievance
committee of your local or state
veterinary association and/or
the American Veterinary Medical
Association. For serious issues
of medical competence, you may
file a formal complaint with the
Veterinary Licensing Board in
your state. And finally, you can
take up the matter as a civil
suit with your attorney. You can
hopefully avoid such unpleasant
experiences by carefully and
thoughtfully choosing your
veterinarian. |

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